Jessica Carroll

Resident in Counseling

As a recent Graduate from Capella University’s Master’s in Clinical Mental Health Counseling program, Jessica is now a Resident in working toward state licensure for Licensed Professional Counselor (LPC). Jessica is an active member of the Chi Sigma Iota International Honor Society of Professional Counseling, as well as the American Counseling Association. 

Jessica received her Bachelor’s Degree in Human Services Counseling in 2004. She has 14 years experience working in the counseling field. This includes working in a group home for severely abused and neglected children with an array of behavioral diagnoses. Jessica has also worked with adolescents with substance abuse concerns. Jessica is familiar with depression, anxiety, PTSD, ADHD as well as, mental health skill building, life coaching, parent partnership, and crisis intervention. Jessica recently completed an internship conducting individual sessions and group therapy. She works well with a diverse client population, as well as multiple mental health disorders. 

Jessica works from an integrative approach involving the client in all aspects of the treatment process. The client/therapist relationship is essential for an effective goal-oriented plan with the client being the expert of their own lives. She tends to lean toward a Solution Focused and Positive Psychology view, but has experience with Cognitive Behavioral Therapy, Motivational Interviewing, Narrative Therapy, Psych-educational, and Reality Therapy. 

By facing her own life challenges, it has allowed her to be more empathetic toward others. Through focusing on a client’s strengths, they may become empowered with confidence to achieve their goals with success and personal growth.

Jessica Carroll is a Resident in Counseling and is working towards licensure as a Licensed Professional Counselor in Virginia. She works under the supervision of Christy Heyn, LPC. In the event that clients have any questions or concerns about Jessica’s work, her supervisor can be contacted at or by phone at (540) 845-6940.